Pictured above: Kim Cooling, RN, the lead for the Health Care Home project.
Madelia, Minn. – The Minnesota Department of Health (MDH) has announced that Madelia Health has received a three-year recertification as a Health Care Home. This means that Madelia Health has met a set of rigorous standards to provide patient and family-centered care and will continue working to improve the quality, experience, and value of care. Kim Cooling, RN is the lead for this project. She is pictured here at the Madelia Clinic.
“We are committed to continuing our Health Care Home certification for our patients, because their care is what drives this organization,” said Madelia Health Clinic Manager Cindy Lehman. “Kim does an excellent job collaborating with the Health Care Home team that provides this ongoing service.”
Health Care Homes provide complete care ranging from disease prevention to management of complex and chronic conditions and are dedicated to meeting the highest standards for health care delivery. Certified Health Care Home clinics offer a team-based approach to primary care that makes it easier for patients to communicate and partner with their care team. They are their patient’s home for health care.
A Health Care Home also coordinates care with specialists and community services to ensure patients receive what they need to stay healthy and improve and manage their health. This includes expanded access to appointments, 24/7 access to a clinic representative, proactive planning for care, designated patient care coordinators, and an overall focus on quality improvement.
“Congratulations to Madelia Health. Becoming a Health Care Home signifies a primary care clinic’s dedication to taking care of people seeking health care in the best possible way. The systems that Madelia Health has put into place to become certified as a Health Care Home will support patients and their families on their health care journey and provide comprehensive care for the patient and their family,” said David Kurtzon, MDH Health Care Homes Supervisor.