We are proud of our consistently high patient satisfaction scores. The scores lets us know that we are taking care of our patients in the best possible way.
Here is what people are saying about their experience at Madelia Health:
“Surgery staff was so professional! They were all amazing and I would highly recommend Madelia Health to everyone.”
“My experience provided by Madelia Health was very good. The nurses were fabulous and the doctor I could bring home.”
“Doctor was wonderful. Nurses were great. CNAs were marvelous!”
“Everyone was very caring & helpful! If I need to go to a hospital, I would request Madelia Health.”
“Madelia Health has an awesome crew of workers, from the Doctors, PAs, RNs, LPNs, and Aides; also OT, PT, to the kitchen crew and cleaning crew. Everyone I encountered helped make my stay a very good one.”
“It was a beautiful room. Lots of space for visitors. PT and OT worked me up to being able to deal with specific home needs and it worked great. I was able to get into my apartment with general ease. I appreciate the care from the CNAs, RNs, PT and OT.”
“I feel my experience with my clinic appointments and hospital stay before and after surgery was excellent.”
“My sister, was recently a patient in the Swing Bed function of Madelia Health and her care was awesome. All the staff was thoughtful, professional and capable. The food was always delicious. After her discharge, the Home Healthcare workers were amazing. I live in California and if it were possible (which it isn’t), and ever if I needed it, this would be the place I would prefer to come. Thank you for taking such good care of her.”
“Your hospital and entire staff are excellent people. Each and everyone was always kind & caring. Your staff cannot be beaten. The room was excellent also.”
“Oh my goodness, I feel like I am in a palace in this room and the nurses are just absolutely wonderful. They are always coming down rubbing my back and my feet. They are very nice and polite and they treat me very well.”
“Since I have been seeing Dr. Wilkinson I have only had what I would call excellent health care. Only good experiences. I don’t know what improvements I would suggest. If I get one I will bring it up.”
“I would like to compliment you on your staff. Brandon impressed me since he is a military medic. The nurses were all awesome.”
“My care was fantastic, from the ER to my hospital bed. Each and every staff member that helped me did so with tact, professionalism & kindness. Excellent care all around. The providers are the best also! I am so grateful for our community care.”
“Dr. Dryden was fantastic in utilizing external resources to verify my plan of care. Julie Dolphin, NP was a standout in terms of bedside manner and providing compassionate care, including input in my plan of care. Nursing/PCA were great & kind.”
“We are very fortunate to have this clinic and hospital in our town. The doctors and nurses are great!!”
“My mom got such wonderful care and they treated her with love and respect.”
“The clinic is the best, great people. The hospital is great.”
“5 stars out of 5 possible. Maybe 10 out of 5 as they gave me perfect triage and identified my MI (Myocardial Infarction) in August. I am back to PT (Physical Therapy) in Madelia for cardiac care. Small town does not mean small care!!“
“Madelia Health is way above all the rest. They listen to you and take the best possible care of you, and always try to make your stay the best it can be.”
“I have only seen Dr. Wilkinson at the Living Meadows home and he always seems nice and pleasant.”
“Always treated me very, very good!”
“All staff always cheerful and helpful. They take as much time as needed for each interaction. Appreciate such good healthcare.”
“I couldn’t have been treated any better, the personal touch was great. They all seemed to care for me. I love to kid with them and had a lot of fun.”
“It was very clean, good food“
“I was in due to a fall. This experience was the best hospital experience I ever had. Nurses were wonderful, even if some nights they were busy.”
“This areas of MN is lucky to have this hospital so close. Great staff.”
“My family and I were very pleased with the care that my husband received during his stay. All the staff were attentive and caring and helpful to the family. Keep up the good work.”
“Good People. Good Facility. Glad we have both.”
“The doctors, nurses and staff are all very caring, helpful people. Their goal is to get people well.”
“At Madelia Health they did everything I asked. I got backrubs and leg and foot massages -you don’t get that at the larger hospitals. They were always concerned about everything and made me do what I was supposed to do. I know I probably wouldn’t be here if they weren’t pushing me sometimes. They never let my confidence go. They all gave me a hug when I left.”
“I just want to say “thank you” for the great work you and your staff did for me while I was in the hospital in Madelia.”
“Pat Fahey-Bacon may be the most caring health care provider I have had. She listens to my concerns and if needed sees that I get the care I need. I also feel very comfortable with her.”
“Home care is wonderful. It was nice to come home. When they said I was going home I was really scared. But they were right there taking care of me. Now they come out to the farm, give me a shower, fill all my pills. Everything worked out good.”
“I hope you know you saved my life. My girlfriend’s daughter just passed from the same sepsis. She was only 35. After I was released, my right knee still hurt a lot. I went further to a specialist. The MRI showed that creepy sepsis ate away the cartilage in my right knee and now I am facing knee replacement. You guys were fabulous and paid attention to my complaints. I now see what the trouble was with my walking at the time. Thank you for getting the swelling down and I could get on with life.”
“Best care ever.”